CompTIA A+ Core 2 (220-1002) Certification Practice Exam 2025 - Free A+ Practice Questions and Exam Guide

Question: 1 / 400

When troubleshooting network connectivity issues, what is a common first step?

Check firewall settings

Change the network hardware

Run a full system scan

Verify IP address configuration

In troubleshooting network connectivity issues, verifying the IP address configuration is a crucial first step. This is because the IP address is fundamental to how devices communicate on a network. If a device does not have a valid IP address or if there is a conflict with another device, it will not be able to send or receive data correctly.

By checking the IP address configuration first, you can quickly determine whether the device is properly configured to connect to the network. This includes ensuring that the IP address is in the correct range, that the subnet mask is correct, and that there are no errors in the gateway configuration. Resolving these issues can often resolve connectivity problems without needing to delve into more complex troubleshooting tasks, such as checking firewall settings or changing hardware.

Taking the additional steps, while potentially necessary depending on the situation, often involves more time and effort than simply verifying the IP configuration. Hence, it is commonly recommended as a foundational step in the troubleshooting process.

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